Customer Service

If you have any enquiries, feedback or are experiencing technical difficulties with our website, please feel free to contact our customer service team on info@nicolacerini.com or phone +61 3 9419 0288.

We’ve put together some frequently asked questions to assist you with many general enquiries.

Are my credit card details safe when transacting with Nicola Cerini Australia?

Can I make changes to my online order after it has been processed?

How long will delivery take?

What do I do if my product is faulty?

What is the currency of the prices on the Nicola Cerini Australia website?

What is your refund/exchange policy?

What payment options are available?